This issue has been bugging me, or my Skype user colleagues to be more precise, since the anniversary update of Windows 10. The symptoms goes like this: during a call the user’s microphone will stop working. Most of the times, but not always, there will be an error message within the Skype client stating that “your microphone stopped working”. Other times the other party will just be like “Hello? You there?” and finally hang up.
For some of my colleagues working in the Customer support center the problem was getting really frustrating – as customers would think that she intentionally hung up or left the call intentionally. Continue reading
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