Upgrading to Skype for Business – some experiences

This weekend I finally got to upgrade our Lync 2013 servers to Skype for Business. The delay has been intentional as we have awaited at least the first cumulative update to be announced. We rely heavily on Lync/Skype for Business in our daily operations (1,362 A/V conferences over the last week and more than 103,113 participant conference minutes in our 250 pax company), both for telephony and collaboration, so any service disruption is poorly welcomed. As we are running an Enterprise pool with three Front Ends and the Lync 2013->Skype for Business requires an In-place upgrade this means quite some downtime as well as the added complexity of an Enterprise solution.

In the upgrade process I experienced several things that others might benefit from – so I thought I’d share some thoughts here. Continue reading