Lync Server 2013 and Enterprise Voice issues

Had a “funny” problem the other day, where a customer who I installed Lync Server 2013 for was struggling. They were experiencing that incoming calls would appear twice (two toasts) whenever simultaneous ring or Call-forwarding was enabled. Normal outbound calls to the same forwarded number was working. I set up a test account myself, but for me the Call would just terminate if sim-ring or Call-forwarding was enabled. Since my Lync running the test account was on a Virtual machine with no sound Device, I was not sure whether I could trust the results.
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